The globally recognized Quality Management System certificate that opens doors to government tenders, international clients, and corporate vendor panels for every business, every size.
+ Govt. Fees
What is ISO 9001:2015?
ISO 9001:2015 is the world's most widely adopted international standard for Quality Management Systems (QMS), published by the International Organization for Standardization (ISO). It specifies requirements for a QMS that helps organizations consistently deliver products and services that meet customer and regulatory requirements.
The "2015" refers to the last major revision year. It introduced risk-based thinking, stronger leadership involvement, and alignment with other ISO standards through the High Level Structure (HLS) - making it more practical and results-oriented than ever before.
ISO 9001:2008 was officially withdrawn in 2018. Any certificate issued under the 2008 version is no longer valid. ISO 9001:2015 is the current, live standard. All certifications must be to the 2015 version. If you have an older certificate, it's already expired. Contact SSATAX to upgrade or get a fresh 2015 certification.
Understanding internal/external issues and stakeholder needs
Top management commitment, quality policy, and roles
Risk & opportunities, quality objectives, change planning
Resources, competence, awareness, communication, documentation
Operational planning, product/service requirements, delivery
Monitoring, measurement, internal audit, management review
Nonconformity, corrective actions, continual improvement
Our Process
End-to-end implementation support from zero documentation to certified QMS. You run your business; we handle the certification journey.
Our ISO consultant reviews your current processes, documentation status, and business scope to assess the gap between where you are and where ISO 9001:2015 requires you to be.
Day 1 Free of CostWe define the exact scope of your QMS which products, services, locations, and processes will be covered. A well-defined scope prevents audit issues and keeps costs optimal.
Day 1-2We create all mandatory documents Quality Manual, Quality Policy, SOPs, Process Maps, Risk Register, Objectives, Competency Matrix customized to your actual business, not generic templates.
Days 2-5We train your team on QMS requirements, help implement processes at the shop floor or office level, and ensure the system is actually being followed not just documented.
Days 4-7Our consultant conducts an internal audit against all 10 clauses of ISO 9001:2015, identifies any non-conformities, and ensures they are corrected before the external audit.
Days 7-9An accredited certification body auditor visits (or conducts a remote audit) to verify your QMS. SSATAX prepares your team and accompanies you through this stage.
Days 10-15Upon successful audit completion, the ISO 9001:2015 certificate is issued by the accredited body, valid for 3 years. You receive both a digital and printed certificate.
Day 15-20 (Total)We remind you and support you through mandatory Year 1 and Year 2 surveillance audits, and the Year 3 recertification audit ensuring your certificate stays valid continuously.
Annually (Ongoing)Entity-Wise Guide
The certification process is the same across entity types, but documentation and scope differ. Here's what your business needs:
| Entity Type | Key Documents Required | Typical Scope | Special Consideration |
|---|---|---|---|
| Sole Proprietorship / MSME Small Business |
PAN, Aadhaar, Udyam Certificate, Business Address, Process Description | Manufacturing or service process at single location | Simplified QMS documentation acceptable. Owner is Management Representative. |
| Partnership Firm Medium Business |
Partnership Deed, PAN, GST, Firm Address, Org Chart | All operations covered under the firm's activity | All partners must be aware of QMS objectives and sign off on the Quality Policy. |
| Private Limited Company Corporate |
COI, MOA/AOA, GST, Director List, Organization Structure, Process Maps | Full organizational scope or selected divisions | Board-level Quality Policy required. Can certify specific departments or the whole company. |
| LLP Professional Firm |
LLP Agreement, PAN, GST, Designated Partner KYC, Service Process Doc | Service delivery operations | Common for consulting, legal, and financial service LLPs seeking corporate client empanelment. |
| Public Limited / Large Enterprise Enterprise |
COI, Board Resolutions, Org Chart with all departments, Quality Manual, Process Procedures | Multi-department or multi-site | Multi-site certification possible under one scope. Each site may need separate audit visit. |
| NGO / Section 8 Company Non-Profit |
Registration Certificate, Trust Deed or MOA, Donor Reports, Program Documentation | Program delivery and administration | Increasingly required by FCRA-funded NGOs and CSR grant recipients for compliance. |
| Government Contractor / Exporter Regulated |
IEC Code, Business Registration, Regulatory Approvals, Process Records | Export operations or government contract delivery | Often a pre-qualification requirement. Helps in GeM portal registration and DGS&D empanelment. |
Latest Updates
ISO is actively developing the next revision. Here's what businesses need to know about current requirements and upcoming changes:
ISO Technical Committee TC176 is working on the next revision of ISO 9001, expected around 2026–2027. The 2015 version remains fully valid and enforceable. Get certified now — certificates issued today remain valid for 3 years.
ISO issued Amendment 1 in 2024 requiring organizations to consider climate change as a relevant issue when determining context and planning QMS. All new certifications and renewals must now address this.
The Government e-Marketplace (GeM) and various Ministry procurement guidelines increasingly prefer or mandate ISO 9001 certified sellers, especially for manufacturing and service categories above ₹25 Lakh.
ISO 9001:2015 fully supports digital/electronic documentation systems. Paper-based Quality Manuals are no longer mandatory — cloud-based QMS tools, SharePoint, or even structured Google Drive systems are acceptable.
Under the Zero Defect Zero Effect (ZED) Scheme, MSMEs with ISO 9001 can claim additional ZED rating points, unlocking financial incentives and priority in government procurement.
ISO 9001:2015 certificates require annual surveillance audits in Year 1 and Year 2, and a recertification audit in Year 3. SSATAX provides full support for all surveillance cycles.
Why SSATAX
The ISO certification market is crowded with providers claiming to be the "fastest" and the "cheapest." Here's an honest comparison:
Applicability
ISO 9001:2015 is sector-neutral - it applies to any organization that delivers products or services and wants to demonstrate quality commitment.
Engineering, auto components, textiles, electronics, plastics, FMCG production.
Software development, BPO, KPO, IT services, SaaS companies, digital agencies.
Builders, civil contractors, interior firms, MEP contractors, project developers.
Courier companies, 3PL warehousing, freight forwarders, transport operators.
Schools, colleges, coaching institutes, ed-tech companies, training organizations.
Hotels, restaurants, catering companies, food processors, packaged food brands.
CAs, CS firms, law firms, management consultancies, insurance agencies.
Any MSME or startup that wants to scale, win tenders, or attract institutional clients.
FAQ
The most common questions businesses ask before getting ISO 9001:2015 certified.
ISO 9001:2015 is a voluntary standard — there is no law in India mandating it for most businesses. However, it is effectively mandatory for businesses that want to:
So while not legally mandatory, ISO 9001 is commercially essential for growth-oriented businesses.
With SSATAX, the complete certification process typically takes 15–30 working days depending on your organization's size and documentation readiness:
The most time-intensive step is the certification body's audit scheduling. SSATAX ensures all prep is done before that so there are no delays on our side.
ISO 9001:2015 certificates are valid for 3 years. However, during this period:
Missing a surveillance audit can lead to suspension or withdrawal of the certificate. SSATAX sends free reminders and provides full support for all surveillance cycles.
Absolutely. ISO 9001:2015 is explicitly designed to be applicable to organizations of any size in any sector. There is no minimum turnover, employee count, or business age requirement.
In fact, many startups and MSMEs get ISO certified early specifically to unlock access to corporate and government clients that would otherwise be unavailable to them. SSATAX has a specialized package for micro and small businesses starting at just ₹2,499.
These terms are often used interchangeably, but technically:
Always ensure your ISO certificate is issued by an accredited certification body (accredited by NABCB in India, or internationally by UKAS, DAkkS, etc.). SSATAX only works with accredited bodies. Certificates from non-accredited bodies are frequently rejected by tender committees.
Costs have two components:
Total all-in cost for a small business: typically ₹12,000–₹30,000. This is a one-time cost for a 3-year valid certificate — less than ₹1,000 per month.
No. ISO 9001:2015 works with your existing processes — it doesn't ask you to run your business differently. What it requires is that your processes are:
Our consultants document what you're already doing well and help structure it to meet the ISO framework. Most businesses find that the QMS documentation process actually gives them clarity they lacked before.
Post-COVID, most accredited certification bodies now offer remote/online audits as a standard option, especially for small and medium businesses. Physical visits may be needed for manufacturing units where process observation is important.
SSATAX coordinates with the certification body to recommend the most suitable audit mode for your business type, keeping travel costs and inconvenience to a minimum.
Yes — provided the certificate is issued by an internationally accredited certification body. SSATAX partners only with bodies accredited under the IAF Multilateral Recognition Arrangement (IAF MLA), which means certificates are mutually recognized in 100+ countries.
Always check that the certificate carries the accreditation body mark (e.g., NABCB, UKAS, DAkkS) alongside the certification body mark. SSATAX ensures this is always the case.
Audit findings come in two types:
SSATAX guarantees that if our internal audit passes you, major non-conformities at external audit are extremely unlikely. In the rare event of a major finding, we support your corrective actions at no extra charge.